Shipping policy

Shipping Policy

We carefully schedule shipments to ensure your fresh edible flowers arrive on time and in the best possible condition. Please review the information below before placing your order.


Shipping Days & Order Cutoff

We ship orders Monday, Tuesday, and Wednesday only.

  • Orders placed after Wednesday at 8:00 AM will ship the following week

  • Orders placed Thursday through Sunday will ship Monday morning

Shipping earlier in the week helps prevent packages from being delayed in transit over the weekend and ensures freshness upon arrival.


Order Processing Time

All orders are processed within 1–2 business days.

Shipping transit times vary by location and shipping method selected at checkout:

  • Standard shipping: typically 3–5 business days

  • Express shipping: available at checkout (transit time varies by carrier)

Processing time is separate from shipping time.


Pre-Orders

Yes! You may place a pre-order at any time.

Please include your preferred delivery or event date in the order notes at checkout. We will schedule shipping accordingly and follow up if confirmation is needed.


How to Choose the Right Shipping Date

We strongly recommend including the date you need your flowers in the order notes so we can ship at the appropriate time.

General Shipping Guidance

  • If your event is on Thursday → we ship on Monday

  • If your event is on Friday or Saturday → we ship on Wednesday

These timelines help ensure your flowers arrive fresh and on time.


Ontario & Quebec Shipping

For orders shipping within Ontario and Quebec, we ship Monday through Wednesday only.

This schedule helps avoid weekend delays and carrier holds that can affect perishable items.


Canada-Wide Shipping

For Canada-wide orders, we ship Monday and Tuesday only due to typical 48–72 hour transit times.

Canada Shipping Date Recommendations

  • Event on Thursday → ship Monday

  • Event on Friday or Saturday → ship Tuesday

Please include your required delivery date in the order notes so we can schedule shipping appropriately.


Local Delivery

Local delivery options may be available at checkout, depending on your location. Processing times remain 1–2 business days unless otherwise stated.


Important Shipping Notes for Perishable Items

  • Delivery dates are not guaranteed, as carrier delays and weather conditions are beyond our control

  • We are not responsible for delays caused by shipping carriers once an order has been dispatched

  • Orders delayed due to incorrect addresses or unavailable recipients are not eligible for refunds

For return eligibility and order issues, please refer to our Refund & Return Policy.